Shipping policy

Shipping Policy

Thank you for shopping with us! We work with trusted suppliers and fulfillment partners to offer quality products at competitive prices. Please review our shipping information below before placing your order.

Order Processing

Orders are typically processed within 2–5 business days after your order is placed.

During periods of high demand, holidays, product launches, or sales, processing may take slightly longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Times

Many of our products are shipped directly from our international fulfillment partners, including fulfillment centers located in China.

Estimated delivery time to the United States is:

10–25 business days after your order is placed.

Most orders arrive within this timeframe; however, shipping times are estimates and cannot be guaranteed.

Occasional delays may occur due to:

Carrier delays
Customs processing
Weather
Holidays
High shipping volumes
Incorrect or incomplete shipping information
Other circumstances outside of our control

In rare cases, delivery may take up to 30 business days.

Tracking Your Order

Tracking information will be provided by email once it becomes available.

Please allow several days after receiving your tracking number for the carrier's tracking system to begin displaying updates.

International shipments may occasionally show limited tracking updates while the package is traveling between countries. Tracking will typically update again once the package reaches the United States and is transferred to a local delivery carrier.

Multiple Packages

If you order multiple items, they may be shipped separately depending on product availability and the location of our fulfillment partners.

Because of this, you may receive multiple tracking numbers and your items may arrive on different days.

You will not be charged additional shipping fees if we choose to divide your order into multiple shipments.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your address carefully before completing checkout.

If you notice an error in your shipping address, contact us as soon as possible. We will make every effort to update the address before the order is processed, but we cannot guarantee changes once an order has entered fulfillment or has been shipped.

We are not responsible for packages delivered to an incorrect address provided by the customer.

Delayed or Lost Packages

If your tracking information has not updated for an extended period or your package has not arrived within 30 business days, please contact us so we can investigate the shipment.

We will work with the shipping carrier and fulfillment partner to determine the status of your order and help resolve the issue.

Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, please:

Check around your property and mailbox.
Check with household members or neighbors.
Allow an additional 1–2 business days, as some carriers occasionally mark packages as delivered before final delivery.
Contact the shipping carrier using your tracking number.

If you are still unable to locate your package, please contact us and we will assist you.

Customs, Duties, and Taxes

International shipments may be subject to customs inspections, duties, taxes, or other import-related fees depending on applicable laws and regulations.

Any customs duties, import taxes, or fees charged by government authorities or shipping carriers are the responsibility of the customer unless otherwise stated at checkout.

Shipping Delays

While we make every effort to ensure your order arrives as quickly as possible, delivery dates are estimates.

We are not responsible for shipping delays caused by postal carriers, customs agencies, severe weather, transportation disruptions, holidays, or other circumstances outside of our reasonable control.